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Managing Change

To be successful in business today, to remain competitive, demands constant change - new products or programs, a move, a closure or a merger, different people to work with.

As we have seen driven home so clearly in recent months, we are part of the global economy and must find ways to change and survive. These are events, physical, structural changes we must accommodate.

However, no matter what drives change, the immediate impact is on people. Change means the need to change what we do and the way we do things. It often involves change in the expectations of US – of the results we achieve. It can mean change in situation – job loss or job change. Change then is often fraught with tension.

Some people thrive on change and create or support new ideas, embracing opportunities with excitement. There will be others who resist; some simply caving-in under the onslaught of endless change, de-motivated, quietly fearful about their competency to handle new challenges, anxious with overload.

The people factors can lead to hostility, conflict, frustration and stress. Learn to manage the people factors, your own and others, and change can become a powerful energising force.

"There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things."

Niccolo Machiavelli 1469-1527 The Prince

To deal successfully with change, we can help managers to: