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Newsletter: June 2014

The Dark Side of Workplace Communication.

Usually in working with leaders, we focus on the positives; on how to use communication to bring out the best in people. Or we show people how to manage conflicts, how to negotiate win-win outcomes.

Realistically, and unfortunately, all too often there are difficult people and situations that have to be dealt with.

But there can be a darker side to workplace communications. Some people lie and other people suffer because of their behaviour.

I'd like to introduce Steve Van Aperen, an expert in cognitive and behavioural interviewing and detecting deception, who gives us very helpful Tips for Detecting Lies.

Steve runs SVA Training in Melbourne.

We've probably all experienced the problem at some time – from students, colleagues, even bosses. If we haven't experienced it ourselves, the media revels in stories of high-fliers bought undone by their lying.

The big question is, how are you to identify the behaviour, the lies, if you are in a position of authority, if you are expected to do something about it?

Read Steve's article for yourselves. His advice is practical, giving you strategies for using at work.Then practise the skills yourself, reading body language and reassessing words being used.

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The purpose of this Newsletter

Positive Change Consulting shows people how to improve leadership and teamwork – building respectful workplaces.

In this newsletter we aim to alert you to the latest research into leadership, report people-related workplace news, suggest ways for encouraging staff involvement to improve your business and alert you to the things we are doing and the services we can offer you.

Disclaimer: any links provided are for your information only. They do not consititute an endorsement by us. So, please ensure that you fully investigate any materials/offers/information presented before entering into any contracts or agreements to ensure that they meet your individual needs. Positive Change Consulting cannot accept responsibility for your choices.

Positive Change Consulting

ABN 96 095 506 924

Jennifer McCoy

Jennifer McCoy Director & Principal Consultant

Tony Austin
Director & Administration Manager

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