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2 Way Feedback

2 Way Feedback hardcopy books display


$28.60 (Hardcopy)

$18.00 (eBook)

by Jennifer McCoy

How to build more effective staff relationships through a culture of constructive feedback.

Ask most small business owners:
"Apart from the usual cash-flow challenges, what is the hardest part of your job, what mostly keeps you awake at night?" and they're likely to tell you: "Dealing with staff". Ask managers and team leaders in larger organisations the same question and you're likely to get a similar answer.

Managing people is so often the ‘hard stuff’ about work. Yet it doesn't have to be difficult. It's all about giving (and receiving) feedback — at the right time and in the right way.

Learn how to:

  • transform yourself into a leader — then relax & let your staff handle the details
  • give meaningful feedback — in 5 simple steps
  • encourage staff confidence — to give you feedback
  • deal with the ‘hard stuff’ constructively — knowing what to say and how to say it
  • put some practical tools to use immediately
  • turn your staff into a team & have fun — whether you own the business or manage a team or department

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